{"id":1729,"date":"2025-11-08T11:54:17","date_gmt":"2025-11-08T03:54:17","guid":{"rendered":"http:\/\/www.shengteng.cc\/?page_id=1729"},"modified":"2025-11-10T21:03:58","modified_gmt":"2025-11-10T13:03:58","slug":"faq","status":"publish","type":"page","link":"http:\/\/www.shengteng.cc\/index.php\/en\/faq\/","title":{"rendered":"Technical support"},"content":{"rendered":"

[vc_row css=”.vc_custom_1497126171788{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column offset=”vc_col-lg-8″ css=”.vc_custom_1516136899580{padding-right: 20px !important;}”]

<\/div>
<\/span>

FAQ<\/span>
\n<\/span><\/h3>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
<\/div>
<\/i>
the products are not on the website or in the catalog, can we get them from you?<\/div><\/span>
[vc_column_text]The products on our website and in our catalog are all our best-selling items. If you need to know more detailed information about our product range, please feel free to call or send us<\/span>[\/vc_column_text]<\/div><\/div>
Can new formulas be developed according to special requirements?<\/div><\/span>
[vc_column_text]Yes, we have a professional R&D team that can meet any special requirements you have for the product. We provide ODM services for our clients.<\/span>[\/vc_column_text]<\/div><\/div>
Can you provide OEM services?<\/div><\/span>
[vc_column_text]Yes, OEM services can be provided. You can contact us via email, phone, skype, whatsapp, facebook, etc.[\/vc_column_text]<\/div><\/div>
Can you provide a complete solution for the products currently on sale?<\/div><\/span>
[vc_column_text]As a professional manufacturer of bonding and sealing adhesives, we are more than willing to provide customized solutions for your products\u3002[\/vc_column_text]<\/div><\/div>
When is the delivery time for the samples and purchase orders?<\/div><\/span>
[vc_column_text]Under normal circumstances, the delivery time for samples is 2 to 10 days, and for purchase orders, it is 15 to 20 days.[\/vc_column_text]<\/div><\/div>
What are the commonly used means of transportation?<\/div><\/span>
[vc_column_text]Our products are non-hazardous and can be transported safely by air, sea or land, just like ordinary chemicals. How to ship depends on your requirements and convenience.[\/vc_column_text]<\/div><\/div><\/div><\/div>[\/vc_column][vc_column offset=”vc_col-lg-4″]
<\/div>
<\/div>
<\/div>

Messages
\n<\/span><\/h3>\n<\/div><\/div><\/div>
<\/div>

Please send us your question and we will reply to you as soon as possible.<\/span><\/p>\n<\/div><\/div><\/div>

<\/div>
<\/div>
\n
\n

<\/p>

    <\/ul><\/div>\n
    \n
    \n\n\n\n\n\n\n<\/div>\n